CMG Support
We strive to providing a consistent level of excellence when it comes to supporting you.
Withdraw Funds
CMG offers a wide variety of secure method to pull funds from live trading account.
CMG ensures that your funds are processed and sent back to you efficiently. For all withdrawal requests, please login to your personal client portal then make the request upon successful login. All withdrawal requests must be made within your personal client portal.
Fast & Secure Channels
CMG enables clients to withdraw funds quickly and with ease. Login to the secure client portal to withdraw your funds.
If you have not made a withdrawal before, please note:
-
All requests will be processed within 1-2 business days upon receipt.
-
CMG unfortunately cannot guarantee same day receipt of funds, as processing times are subject to the receiving bank processes outside of our control
(International Transfers may take between 2 – 5 days)
-
The corresponding account we make payment to must be in the same name as your CMG account (third-party remittances are not permitted in accordance with Anti-Money Laundering / Counter-Terrorism Financing law)
-
CMG may require additional information to prove that a beneficiary account is under your name
-
There may be unforeseen circumstances whereby withdrawal times may be longer.
-
Any transfer fees charged by our banking institution are passed onto the Client.
For International bank wire withdrawals, please note:
-
We can only cover fees that we see. For international bank wire transfers, your bank may charge you a receiving fee, this non-transactional fee is your responsibility, please check with your bank if you are unsure.
-
For all International bank wire transfers CMG will require Proof of Identity and Proof of Source of Funds before processing
